Zoho Desk and Zoho Ticketing System are both customer support software solutions from Zoho.

However, there are some key differences between the two products. 

Similarities:  1. Both Zoho Desk and Zoho Ticketing System are cloud-based solutions, 

which means they can be accessed from anywhere with an internet connection. 

2. Both solutions offer a variety of features to help businesses manage customer support, 

including ticket tracking, SLA management, knowledge base, and reporting. 

3. Both solutions are scalable, so they can be tailored to the needs of businesses of all sizes. 

Difference: 1. Zoho Desk is a more comprehensive solution than Zoho Ticketing System. 

2. Zoho Desk is also more expensive than Zoho Ticketing System.