Zoho Desk is a cloud-based customer support software that
helps businesses streamline their customer support operations.
It provides a single platform for managing customer tickets, email, social media, and chat conversations.
Zoho Desk also offers a variety of features to help businesses improve their customer service, including:
Zoho Desk helps businesses track and manage customer tickets.
Zoho Desk integrates with Gmail and Outlook to allow
businesses to manage customer emails from within Zoho Desk.
3. Knowledge base:
Zoho Desk includes a knowledge base that businesses can use to store articles and FAQs.
Zoho Desk offers a variety of reports that
businesses can use to track their customer support performance.